Empathetic Employees Build Stronger Companies

When employees are able to use their own life experiences and in some cases pain in the service of others the Human Connection and bond they are able to build is at another level. Those connections become conduits to building loving, caring and empathetic relationships with your clients. Those clients become your largest source of referrals because they are grateful, thankful and simply love your employee and your brand. https://sbhis.net/ #TEDx #TEDxSpeaker #TEDxSanDiego #Medicare #Seniors #MedicareMadeEasier #MedicareAdvantage #SeniorsRock #SBHIS Pat is well known and highly respected in the national Medicare space. Pat's passion is to serve seniors and her mission is to make Medicare easier for them. Pat has consulted for a number of health systems, opened new markets for various health plans and is active in many senior causes.

In 2005 Pat founded SBHIS Insurance Service, an insurance agency dedicated to serving Medicare beneficiaries exclusively. Pat's team delivers excellence in service with heart. They are fantastic at what they do because they truly care. Clients at SBHIS become family and are treated as such. SBHIS members are responsible for an average of 60% of the agency's monthly enrollments. At SBHIS they believe in taking the stress of choosing the right plan off their clients shoulders and replacing it with the joy of knowing you have someone who will help you with your healthcare coverage anytime you need it. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx